What is UserTesting?
UserTesting is a platform for gathering feedback from real individuals to inform product decisions. It helps organizations improve their digital products and customer experiences by understanding user behavior. The platform is used by teams in customer experience, design, digital experience, marketing, product management, and UX research. Teams use UserTesting to reach specific audiences and gather full feedback through testing. They analyze this feedback to identify insights and measure performance, then share these insights across their organization. The platform supports use cases like AI experiences, audience insights, mobile testing, and usability testing.