What is Jivo?
Jivo is a live chat software platform designed for customer support. It helps businesses connect with website visitors and customers by integrating various communication channels into a single location. This platform is used by businesses to build support services and manage customer interactions efficiently. Businesses use Jivo to add live chat to their websites and combine messages from social media, messengers, and phone calls into one application. Support staff use it to respond to customer inquiries, and developers can use its API for integrations. Chatbots can also be configured to handle frequently asked questions.