What is Glance CX?
Glance CX offers digital engagement software that enables businesses to provide real-time, guided customer support. It serves customer service teams, sales advisors, and onboarding specialists across various industries, including financial services and healthcare. The platform aims to create more personal and effective digital interactions with customers. Customer support agents use Glance CX to cobrowse with customers on websites or within mobile apps, seeing exactly what the customer sees. This allows them to provide guided support, assist with complex transactions, or offer personalized sales advice. The platform helps improve customer experience by facilitating direct, in-person digital assistance.