- 1
Sendbird
An AI customer experience platform for enterprises.
#1,92422%0 - 2
Zendesk
Customer service software and support ticketing.
#32215%0 - 3
UserVoice
Capture, analyze, and act on customer feedback with AI.
#5,1811%0 - 4
Wootric
Manage customer experience with feedback and analytics.
#17,5211%0 - 5
Gladly
Help e-commerce brands provide premium customer support.
#6,6457%0 - 6
Intercom
AI-first customer service platform.
#1,07170%0 - 7
Five9
An AI contact center platform for customer experience.
#10,88123%0 - 8
LiveAgent
Handle customer support with live chat and ticketing.
#5,76021%0 - 9
Office Ally
Provide healthcare software solutions for medical practices.
#8,5583%0 - 10
Survicate
Survey every channel and uncover customer insights.
#7,37413%0 - 11
Help Scout
Customer support that feels personal.
#20,879steady0 - 12
Re:amaze
Provide AI-powered customer service for e-commerce businesses.
#18,3809%0 - 13
LiveChat
Live chat software with an AI agent for customer support.
#2,132steady0 - 14
Glance CX
Provide cobrowsing and digital engagement for customer support.
#5,01240%0 - 15
Helpshift
Engage gaming players with AI-native support and community tools.
#4,3197%0 - 160
Freshdesk
Customer support software that scales.
- 17
ASAPP
Improve customer experience with AI agents for contact centers.
#13,12833%0 - 18
Forethought
Automate customer service with AI agents.
#19,6833%0 - 19
BugHerd
Get website feedback and bug reports easily.
#19,7434%0 - 20
Tidio
Live chat and AI chatbots for small businesses.
#24,0035%0 - 21
Pylon
AI-powered support for B2B customer work.
#16,30915%0 - 22
AIHelp
Provide in-app customer support using AI messaging.
#4,36129%0 - 23
Birdie
Capture screen recordings for support teams.
#15,8116%0 - 24
Crisp
Customer messaging for startups.
#6,9253%0
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Medallia alternatives FAQ
What are the best Medallia alternatives in 2026?
The top-ranked alternatives to Medallia on Zivvi are Sendbird, Zendesk, UserVoice. In total, we compare 24 similar customer support apps based on semantic similarity, worldwide traffic rank, and user reviews.
Are there free alternatives to Medallia?
Most direct alternatives to Medallia use freemium or paid plans. You can filter all Customer Support apps by Free or Open Source on Zivvi Search.