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About Medallia
Medallia is an experience management software platform designed for businesses. It helps organizations gather insights into both customer and employee experiences, aiming to improve satisfaction and drive business outcomes through a better understanding of interactions.
Businesses use Medallia to manage customer experience through digital experience orchestration and personalized messaging. They also utilize it for employee listening and activation solutions, and to improve contact center operations with features like conversational intelligence and agent coaching. The platform supports market research with strategy, design, and analytics.
Popularity
#1,833
worldwide today
steadyover 39 days
Best #1,793 on Oct 21
#2,000
Oct 5Source: Tranco top sites listNov 12
How popular is Medallia?
Medallia's site, medallia.com, ranks #1,833 on the Tranco list of the most visited sites worldwide as of November 12, 2026. Its rank has held steady over the last 38 days (#1,829 on October 5). Its best rank in that stretch was #1,793 on October 21. Among Customer Support apps on Zivvi it is #5 by traffic, out of 33 ranked. It gets more traffic than Sendbird (#1,924), UserVoice (#5,181), and Wootric (#17,521), and less than Zendesk (#322) and Intercom (#1,071).
Ratings & reviews
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#1,071Medallia FAQ
What is Medallia?
Medallia is an experience management software platform designed for businesses. It helps organizations gather insights into both customer and employee experiences, aiming to improve satisfaction and drive business outcomes through a better understanding of interactions.
Is Medallia free?
Medallia is a paid app. Check medallia.com for current plans and any free trial.
How popular is Medallia?
Medallia's site, medallia.com, ranks #1,833 on the Tranco list of the most visited sites worldwide as of November 12, 2026. Its rank has held steady over the last 38 days (#1,829 on October 5).
What are the best Medallia alternatives?
Popular alternatives to Medallia in Customer Support include Sendbird, Zendesk, UserVoice, Wootric, and Gladly. Compare them side by side on Zivvi.