What is Webex?
Webex is a collaboration platform developed by Cisco, offering a suite of tools for communication and teamwork. It is used by teams and organizations of various sizes to connect employees, facilitate discussions, and manage customer interactions. The platform aims to unify different aspects of digital communication. Teams can conduct video meetings, make calls, and exchange messages with colleagues. It also supports larger events like webinars and virtual events, along with polling features for audience engagement. Additionally, it provides customer experience solutions, including cloud contact centers and AI agents, to help businesses manage client communications.