What is WalkMe?
WalkMe is a digital adoption platform that provides AI-powered assistance to guide individuals through enterprise software applications. It is utilized by various teams, including IT, sales, HR, and customer care, across many industries. The platform aims to improve how people interact with and utilize complex software systems within their organizations. Users use WalkMe for in-app guidance, workflow automation, and contextual AI assistance that overlays applications. The platform offers adoption analytics to provide insights into software usage and workflow performance. It also supports learning and simulation, helping with onboarding, training, and managing digital transformation initiatives across different software.