What is Sprinklr?
Sprinklr is an AI-native platform designed to unify customer journeys and manage customer experiences across all touchpoints. It is used by businesses and teams aiming to connect various customer interactions, empower their staff, and improve the quality of their customer conversations. Teams use Sprinklr's product suites for service, social, insights, and marketing. They can manage inbound and outbound contact centers, handle social customer service, and engage in live chat. The platform also supports social publishing, employee advocacy, social listening, content marketing, and campaign planning.