What is Sendbird?
Sendbird is an AI customer experience platform designed for enterprise businesses. It provides tools to engage customers and enhance loyalty throughout their journey. The platform offers communication infrastructure and AI-driven services to create personalized interactions. Enterprises use Sendbird's communication APIs to power chat, voice, and video calls within their applications, supporting customer service, sales, and marketing. Its AI concierge, delight.ai, delivers personalized customer experiences. Businesses can also implement features like content moderation and support agent desks to manage customer interactions.