What is Podium?
Podium is an AI-powered platform that assists local businesses with lead generation and customer management. It provides an AI Employee designed to handle customer interactions throughout their journey, from initial inquiry to booking and beyond. This platform supports businesses in converting leads and managing their customer relationships. Businesses use Podium's AI Employee to respond to leads around the clock, ensuring no inquiry goes unanswered. It qualifies leads and books appointments, even outside of business hours. The platform also re-engages past customers, helps fill scheduling gaps, and encourages repeat business. This allows human teams to focus on customer loyalty and revenue-driving activities.