What is Knock?
Knock provides customer engagement infrastructure for businesses to manage and deliver cross-channel messaging. It is used by companies aiming to automate and scale their lifecycle and transactional communications with customers. The platform helps orchestrate various types of messages across different communication channels. Businesses use Knock to create and send dynamic, on-brand messages via email, in-app notifications, push notifications, SMS, and chat. They can set up automated workflows, send one-time broadcasts to specific audiences, and implement in-app guides like banners and tooltips. The platform also allows for unifying product, CDP, and warehouse data for targeted messaging.