What is Close?
Close is a customer relationship management (CRM) platform designed for inside sales teams, particularly within small businesses. It integrates communication tools directly into the system, aiming to simplify sales activities. The platform includes an AI teammate to assist sales professionals in their daily tasks. Sales teams use Close to manage their communication, including making calls, sending emails, and SMS messages, all from one inbox. They can track their sales pipeline, automate workflows, and generate reports. The AI agents help with tasks like calling leads, qualifying prospects, booking meetings, and updating CRM records automatically.