What is Canny?
Canny is an AI-powered platform for managing customer feedback. It is used by product teams and businesses to collect, analyze, and prioritize customer input to inform product development decisions. The platform aims to help organizations understand what features to build next to support their goals. Teams use Canny to automatically capture feedback from various sources like communication tools or a dedicated customer portal. They can organize and enrich this feedback, then prioritize feature requests by linking them to potential revenue impact. Customers can also share feedback and receive product updates through the platform's portal.