What is Batch?
Batch is an AI customer engagement platform designed for CRM teams. It helps marketing professionals personalize, predict, and automate their customer campaigns. The platform aims to provide a unified solution for managing customer interactions across different communication channels. CRM teams use Batch to design, test, and automate campaigns for customer acquisition, monetization, and retention. They can send email, SMS, and push notifications from a single platform. The integrated AI assists in finding relevant audiences, crafting messages, and building campaigns efficiently, enabling smart orchestration across channels.