osTicket

Manage customer support requests with a ticketing system.

Open sourceWeb

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osTicket is a widely used, open-source customer support ticketing system. It helps organizations manage and track customer inquiries efficiently.

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Best #16,029 on Oct 7

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AI-first customer service platform.

Capture, analyze, and act on customer feedback with AI.

Add live chat to your website for customer support.

Live chat and AI chatbots for small businesses.

Customer support that feels personal.

Improve customer experience with AI agents for contact centers.

osTicket is a widely used, open-source customer support ticketing system. It helps organizations manage and track customer inquiries efficiently.

osTicket is open source, so you can self-host it for free. Check osticket.com for hosted plans.

osTicket is available on Web.

Popular alternatives to osTicket in Customer Support include Intercom, UserVoice, Jivo, Tidio, and Help Scout. Compare them side by side on Zivvi.